Customer Questionnaire
Below is a questionnaire to gather information about your business Website & Marketing Campaign. Please answer in detail (wherever necessary).
What is your company's name?
Name of Contact/Representative?
What products and services do you offer?
Please provide a brief history of your company?
Who are the decision-makers for this project?
What is the primary goal of your website/marketing platforms? (Hold Shift to Select Multiple Items on Desktop)
Build brand awareness
Sell product/services
Build customer loyalty
Promote my latest product/service
I have my own reasons
Who are your ideal customers? How old are they? What is their gender? Where do they hang out online? What are their interests?
What are the top 5 reasons your ideal customer will visit your business or online platforms? [E.g. research product information, get the contact details, ask questions about services, pricing]
How do they find your business currently? (Hold Shift to Select Multiple Items on Desktop)
Search engines
Online ads
Offline ads
Your business card
Branding material
Social media platforms
Other
Does your company have a logo / established image & branding guidelines (e.g. fonts, colour schemes etc.)?
Do you have print materials (such as business cards or brochures) that we need to match?
Are there any other company websites or online platforms you like in terms of design? Why?
In addition to the Home Page, what will be your other content pages? (Hold Shift to Select Multiple Items on Desktop)
About Us
Menu
Online Ordering
Reservations
Services
Store
Events
Products
Blog
Resources
Contact Us
Other required pages
What functionality & features would you like to have on your website? (Hold Shift to Select Multiple Items on Desktop)
Order Management
Checkout Tipping
SMS/WhatsApp Notification
Table Reservations
Site search
Newsletter/ Email sign up forms
Customer login
Customer Registration
Online shop or store
An online booking integration
Online payment gateway
Blog
Image gallery
Image slider
Contact form for lead generation
Client testimonials & Reviews
Upcoming events calendar
Social Media Integration
Map & location functionality
Other features
What type of content will you be offering? (Hold Shift to Select Multiple Items on Desktop)
Text
Images
Audio
Video
Other
Please provide the names/website URLs of your top 5 competitors.
Tell us about your competitors. Who else is competing for the attention of your ideal customer? What are they doing that you think is working?
When would you like to launch your new website/marketing campaign?
After launch, will you be needing any additional Advance SEO & online marketing help (Google Ads, Facebook Ads etc.)
Send
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